Administrator (Handover)

To apply for this job, complete the application form and return, via email or post to the HR Department at Clarke Telecom Head Office.

Title

Administrator (Handover)
Categories
Clarke Telecom
Location
Madison Place
Job Brief

The key responsibility of the Handover Administrator is the timely production of a compliant Handover Pack for the customer on behalf of Clarke telecom to Service Level Agreements and Key Performance Indicators.

The role requires the accurate collation of key documentary evidence in support of the handover of the site from completion to the customer to ensure Clarke Telecoms exposure to project delays are minimised.

Duties & Responsibilities

• The collation of supporting documents /certificates / information / photos for each customer base site is available and accurate and thereafter, forwarding to the customer or relevant suppliers.
• Obtaining timely feedback to ensure acceptance and where appropriate, on failure, ensuring a timely resolution.
• Arranging site audits and inspections where required.
• Forwarding relevant site audit reports to the appropriate Managers to assist in the timely resolution of any outstanding issues that may prevent appetence.
• Uploading documentation to customer’s databases.
• Compiling relevant Health & Safety documentation as required.

Technical/Professional Knowledge and Skills

• Excellent IT skills (Excel, Access, Word etc)
• Excellent organisational skills
• Self-disciplined and good time management
• Delivery and customer focused
• Effective team player

Essential Knowledge and Skills

Previous administration and documentation exprience

Good IT skills, Work, Excel, Outlook

Desirable Knowledge and Skills

• Experience in a similar administrative based role
• Knowledge of the Telecoms Industry
• Knowledge of customers databases (Omnix/Evenflow/AMDOCS)

Hours of Work
37.5 Mon to Fri


Complete the application form, and return via email to careers@clarke-telecom.com or post to the HR Department at Clarke Telecom Head Office.



Agencies Please Note

Clarke recognise the valued service provided by its recruitment agencies and have a Preferred Supplier List in place, with whom terms of business have been agreed.

Only suppliers who have signed up to these terms can place candidates with Clarke and will receive instruction directly from us to do so. Clarke is unable to consider speculative CVs or proposals from any other third party. Speculative CVs or proposals being sent into the business will be treated as a gift.

This policy applies to all experienced hire recruitment and search and selection suppliers across the UK.