Job: Operational Support Administrator

To apply for this job, complete the application form and return, via email or post to the HR Department at Clarke Telecom Head Office.


Operational Support Administrator
Clarke Telecom, Madison Place
Job Brief

The Operational Support Administrator will be an integral member of the team providing administrative support and tracking project data as direct by their line manager. Good IT skills (including Word; Excel and the use of databases and systems, for example Imprest) will be a core responsibility. Some customer interaction, supporting, and managing expectations will be required. A positive attitude to and willingness to deal effectively with be required as new and ever evolving processes are introduced. Administrators should be able to operate independently as well as a member of the team. An ability to cope with ambiguity will be required. A good team player, willing to learn being an essential quality.

Duties & Responsibilities

• Imprest tracking and data input
• Evenflow
• Omnix
• Outages
• Accesses’
• Chase RAMS and HO docs from suppliers
• Progress deliveries to suppliers/ site through buying inbox courier service
• Compile start up RAMS
• Collating CDMC docs for submission / approval
• Archiving completed / aborted sites
• General administrative duties to fulfil tasks relating to the above

List of duties and expectations will be ever changing to meet the needs of the business / client requirements.

Essential Knowledge and Skills

• Excellent IT skills
• English and Maths minimum GCSE Grade B or equivalent
• Excellent written and oral communication
• Good time management skills
• Ability to work under pressure
• Willing to take on responsibility
• Able to work with others effectively
• Excellent organisation skills
• Experience of balancing conflicting priorities and recognising the difference between urgent, important and general activities
• Good team player
• Willing to learn / adapt to the needs of the business / client

Desirable Knowledge and Skills

• Knowledge of Telecoms Industry
• Educated to a good level in commercial discipline
• Understanding prioritisation of own workload and team workload
• Experience of managing processes
• Knowledge of internal and client systems (eg Imprest, Omnix, Evenflow, Cluttons Portal, SOL is advantageous but not essential as training can be given

Hours of Work

Complete the application form, and return via email to or post to the HR Department at Clarke Telecom Head Office.

Agencies Please Note

Clarke recognise the valued service provided by its recruitment agencies and have a Preferred Supplier List in place, with whom terms of business have been agreed.

Only suppliers who have signed up to these terms can place candidates with Clarke and will receive instruction directly from us to do so. Clarke is unable to consider speculative CVs or proposals from any other third party. Speculative CVs or proposals being sent into the business will be treated as a gift.

This policy applies to all experienced hire recruitment and search and selection suppliers across the UK.